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Taking Blogging Seriously

It's a warm summer night in NYC and I'm walking through central park with a friend, the fireflies blink around us like an external reflection of the neurons firing in our brains as the conversation sparks.

We talk about meditation, our life's goals and wants. And blogging, of course.

I've always been an advocate for blogging. It's rare for a conversation with my friends to not at some point touch on blogging. It's a running joke at this point.

But it's no joke. You should take blogging seriously. I am.

#60
June 27, 2025
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Hello from the other side...

Hey it's me, your friendly neighborhood blogger and (former) indie consultant. It's been a bit quiet but I'm returning to blogging at tomcritchlow.com


My Dad worked from home - he ran a semiconductor import/export business called TC Components for ~30 years. His home office was covered in packing tape, semiconductors and microchips.

There was no twitter in my Dad's day but he had a small TV in his office and I have core childhood memories of bounding into his office every day after school at 4.30pm to watch the gameshow Countdown where contestants would play letter and number games.

#59
May 19, 2025
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Consulting? Advising? It's all a scam.

Hey, it's me Tom Critchlow, the #1 fan of the color green. Also an indie consultant and blogger.

Spring is in the air 🌱 Let's get a little spicy 🌶️

I'm giving myself permission to move with more conviction this year. Operating with lightness as my 'ol pal Calvino says. But not lightness like a feather, lightness like an owl. Light, but with sharp claws.

Rapid fire, here's what I've been up to:

#58
April 16, 2024
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Writing Gives me Wings

Hey it's me Tom Critchlow your friendly neighborhood indie consultant.


At the end of 9 years on the road I said:

Well, this is year 10. Buckle up.

I simply refuse to be stuck in 2024 like I was in 2022 and 2023. Not through determination and force of will but through forgiveness, play and lightness. As Italo Calvino once said: “One should be light like a bird and not like a feather.”

I’ve used the metaphor of a road trip before to describe being an indie consultant. I’ve always imagined it like driving around in a car. But perhaps after almost 10 years it’s time to expand my ways of being in the world. Moving through the world not on wheels but on wings.

Writing this in the depths of winter it’s time to manifest the owl as my spirit animal for the year - wise and quirky, beautiful and alive. Like a snow owl gliding through time and space with temerity and grace.

Hoo hoo motherfuckers.

#57
March 6, 2024
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A pop-up newsletter for Winter of Word Craft

Heyoo. This email is about two quick things:

  1. I just wrote a new post, it's a chapter for my book: Narrative Aircover & Compound Narrative about starting and sustaining an independent consulting practice.
  2. I'm launching a pop-up newsletter to document the behind the scenes "making of" the book: Subscribe to Winter of Word Craft here.

I've been writing my book since sometime in 2017. It's about time I finished it. So I've dedicated this season to be the Winter of Word Craft and I'm launching a pop-up newsletter to share the inner process of finishing the book.

#56
January 10, 2024
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9 Years on the Road (and dreams of home)

Hey there, warm seasons greetings to your inbox. It's me Tom Critchlow - friendly internet consultant, blogger and lover of the color green.


Winter is not the season with the most memories (that would be summer) but it is the season with the deepest memories. As my friend Toby Shorin says:

"Winter is no barren season; dreams are its fruit."

#55
January 4, 2024
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Birthing Books & Planting Projects

Hey it's me Tom Critchlow. You probably know me from.. my blog? Twitter? Who knows. Anyway - I'm an indie consultant, blogger and lover of the color green. Last time I wrote was in April.


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On September 10th, 2021, internet treasure Craig Mod launched a pop-up newsletter. It was supposed to run for 21 days and document the inner workings of his next book. A behind the scenes full of delightful details and snippets of what the book making process feels like.

#54
October 5, 2023
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Between Two Cohorts (and weird blog energy)

Hey it's me Tom Critchlow your favorite blogger, weirdo, and indie consultant. There's a new look for the email because I moved the newsletter to Buttondown - a lovely little indie email service.


For those following along, the past 18 months have been about finding new operating rhythms. Launching the SEO MBA really messed up my daily cadence and internal gyroscope as an indie consultant - and I've been trying to get my sense of balance and rhythm back ever since.

Between Two Cohorts

#53
April 19, 2023
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A Fever Dream & Figma Thinkers First Cohort

Hey it's me, Tom Critchlow - an increasingly amorphous identity drowning in my own domain names. You probably know me as a blogger and indie consultant.

I had a fever dream last night about the flower and the chessboard - a vivid image for an essay I want to write about finite and infinite careers, about how "game playing" is frowned upon in careers, about how beautiful it is that flowers and plants grow, about how much I love studying and playing games.

Being machiavellian and playing politics at work is seen as distasteful. And yet these skills are powerful, important and worth learning. It is, after all, simply humans all the way down.

This metaphor of the flower and the chessboard speaks to the value of the flip flop - back and forth between becoming an excellent game player, and rejecting the very premise of the game. I think it might just be the next decade of my work - exploring this tension of "soft skills" and "networks" and..... "people"? (not sure why that last one has quotes around it...)

Anyway - yes, this me emailing you about a fever dream. You're welcome. If you send me a fever dream of an essay that you've yet to write I will love you forever.
 

Ok, so two things from me and a few things I've enjoyed recently:

Figma Thinkers is a course designed to teach non-designers how to use Figma. More than pushing pixels around, Figma is a new kind of communication and it's totally re-wiring my professional life as an indie consultant. So I've partnered with Nate Kadlac (a real designer!) and we're launching the first cohort for the course next week.

If you're a product manager / consultant / UX researcher / founder / executive and want to learn how to communicate your ideas more effectively, work closely with designers or just create visual assets this is the course for you: sign up for the first cohort here.

Writing, Riffs & Relationships - a blog post I wrote about using writing as a way to create connections, open doors and drive networking outcomes. It's half blogging manifesto and half practical guide for indie consultants to manage direct outreach and lead generation. Read the riff on riffs here.
 
Now, some stuff I've really enjoyed recently:
  • The summer of protocols - a funded research program from Venkatesh Rao and the Ethereum foundation weaving together ideas from Robin Sloan, Matt Webb and more. Looks great.
  • Running a Membership Program: Four Years In by Craig Mod - the most thoughtful and honest look at an oddball membership program that is just wonderful.
  • 3 thoughts on a decade of publishing books by Austin Kleon - I especially loved the riff on "all publishing is self-publishing"
  • This twitter thread on why being an executive isn't all about decision making from Ben Kuhn. Excellent and right on the money.
  • I really like this visualization of an entire career from Elena Verna - especially as it fragments into a million things by the end! The patchwork career of an indie.....
From my friends:

My good friend Howard Gray runs Wavetable - a learning studio that designs learning experiences that people give a s&*t about. Things like a kitchen arcade for DIG, or an accelerator program for NYC.gov. Whether you need to design an internal experience like an offsite or a training program, or whether you need to design a community/marketing engagements program, Howard and Wavetable are experts at designing experiences that bring people alive and make them lean in - better education, better marketing, better engagement. If real engagement isn't what every brand needs right now I don't know what is.

Anyway, that's enough for now. Hope to see some of you in the first Figma Thinkers cohort!

Much love and fever dreams,

Tom
#52
March 5, 2023
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The web as light as gossamer & the magic of small databases

Digital bricolage, the magic of small databases and a new Figma project. But first, who is this anyway? Hi, I'm Tom Critchlow - indie consultant, weirdo blogger and founder of the SEO MBA. You might know me through the color green, because green is the best color.
Poisoned computer! Courtesy of Roxy, age 6

When I look back at my career (?) I’ve always been remixing, hacking and tinkering with the web. Trying to ask questions like "what does the web feel like?",  "how do you treat the web as a texture?" & "what can you do with the web?".

This one's very much of the web with three things:

1. Digital Bricolage

I've been using the term "digital bricolage" to cover my approach to building stuff on the web without ever really becoming a real programmer and I finally wrote up a post about what that idea means to me.

→ Digital Bricolage & Web Foraging: An ongoing journey in using the web in new ways 

I'm always excited about learning new ways to use the web in creative, small ways. It's why tools like Replit and Google Scripts are so appealing to me. What's your go-to stack for digital bricoalge?

2. The Magic of Small Databases

Small libraries, poetic collections and indie archives are magical things. You stumble across some personal archive or collection and it feels like a treasure trove. But publishing stuff to the web in the format of a collection, library or archive is still kind of hard? I wrote up a post about why this matters here:

→ The Magic of Small Databases: Notes on personal libraries, collections and small indexes on the web

There's a ton of options here but STILL none of them satisfy me. If you're building a collection or working on tooling for this space shoot me a note!

3. Figma Thinkers

I've written before about how Figma has completely upended my workflows. As a blogger, course creator and strategy consultant I find myself using Figma in all kinds of ways that are not strictly "design" but still benefit from working on an open canvas.

I deeply believe that Figma is a powerful and creative tool for non-designers so I'm working on a course with my friend Nate Kadlac to teach Figma to non-designers. We're building the whole thing in public, live streaming our weekly working sessions (we've done 4 so far!)

→ Learn more about Figma Thinkers and follow along here
 



What are you working on? What feels alive for you?

Spring is around the corner - what colorful things will bloom for you?

Much love,
Tom
#51
February 2, 2023
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8 years of independent consulting (with a dash of existential questions)

Hey it's me Tom Critchlow. I'm an indie consultant, founder of the SEO MBA and weirdo internet blogger. My website evolves but always has the color green on it.

The last newsletter was sent in the spring. What a turning of the seasons we've all had!

A family that gourds together, sticks together.

I've been an indie consultant for 8 years, and every year I write a post reflecting on the past year. It's supposed to be October 24th but this one was harder because a) I was in Australia for a client project and b) there's a healthy dose of existential crisis in this one. So it's a bit later than planned. but it's here.

It's a long post, read the whole thing here:

https://tomcritchlow.com/2022/11/10/8-years-on-the-road/
 

Elsewhere

Some things I'm recommending right now:

Cedric Chen is quickly becoming my favorite blogger over at Commoncog. Just banger after banger. His writing is about 50% open and 50% members only. The membership is definitely worth it. This recent piece on Process Improvement is Trickier Than You Think is excellent and highly recommended for indie consultants who have ever recommended improving a process to a client!

My friend Brian Dell launched a new little studio called Public Artifacts: "A social technology studio exploring community dynamics and public goods." what's not to like about that?! Their first little experiment is a thing called Codebacks - inspired by something I built a while back called Quotebacks. Lovely.

A buddy of mine Gabe Hudson has launched a new podcast called Twitterverse (itunes, spotify) in partnership with Lithub and it's quickly become my favorite listen. Gabe is a great host with plenty of soul and the conversation is at the intersection of twitter and the literary world.

If you write a blog, consider creating a little map of inquiry that shows people what you're into. I did this in text and then Matt Webb went and made an actual map! (well, node graph). Check it out - I wish every blog had one of these.

Of course, why have one website when you can reflect yourself across an infinite set of mirrors. Absolutely inspired by Chia's personal website-verse.
 
What are you working on right now? How is your identity holding up? Hit reply and send me something cool you wrote recently.

Or, better yet, send me a draft. I love giving feedback on drafts.

Let a million personal websites bloom.

Love ya

Tom
 
#50
November 9, 2022
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The Three-Body Problem of Indie Consulting: Time, Energy and Money

I've said before that being self-employed is a continual process of becoming. Holding yourself together is a balancing act between your time, energy and money.

But it's not a balancing act like a set of scales - it's a balancing act like the three-body problem. The three-body problem is a famous mathematical problem trying to figure out how three bodies with gravitational mass interact in space. It's about putting these things into orbits and trying to stay sane (here I'm talking about either the three-body problem, or an indie consulting career).

Time, energy, money.

The fiendish thing is that what appear to be stable orbits always have chaos bubbling underneath. You can watch these orbits gracefully rotate for 6, 7, 8, 9 rotations:


Until, suddenly - KABLAMMO - chaos explodes out of nowhere:

Same system, nothing changed. Just pure chaos. (Play around yourself with a visualization of your own career. Be sure to select chaos mode: three-body problem in Javascript).

Honestly, you could apply the same visualization to parenting.... Chaos, masquerading as stability.

Hi, it's me Tom Critchlow, your friendly internet weirdo / independent consultant / blogger / tinkerer / course creator. You might have signed up for this email a while ago - I don't send them very frequently. As always, unsubscribe links at the bottom.

Last time I sent out an email I was just entering unknown territory - having spent the last 7 years with 100% of my income coming from consulting, I launched the first SEO MBA course in November. 2021 ended 60/40 revenue-wise between consulting/courses.

I launched the second SEO MBA course (The Art of Client Management) a few weeks ago and 2022 has flipped - 60/40 courses/consulting.

I guess I'm in a different line of business now? My time/energy/money orbits are wildly different now. KABLAMMO - chaos.

Surfing the chaos of independent life requires a kind of optimistic, curious, playful mindset. You have to prize optionality above all else. It's why consulting has been such a powerful foundation - it's a route to "cash AND calendar" freedom.

Here's a blog post that has quietly turned out to be one of my most popular: a map for indie living. It's not THE map, but it's A map. It's the best articulation I have on why consulting is a powerful bedrock for any independent career - it's a great way to derive cash and calendar freedom while retaining optionality. Whether you're thinking of starting an independent consulting career, or if you've been doing it a while - you might dig the post.

Listen, I'm a weirdo, you know that. But I think there are two great economic engines for indies: consulting and blogging. Consulting, as a driver of time and financial freedom feels more obvious. Blogging, as "just writing on the internet" feels less obvious but it's no less powerful.

Writing on the internet is an incredible economic engine for individuals. It's a kind of force multiplier and serendipity engine. Blogging is a way to build your network, reach more people with your ideas, create connections and also stand out from the crowd. It's an unfair advantage with an activation cost of $0.

There's a reason that Stripe, a $10bn+ company, talks about blogger and walker Craig Mod in their annual "GDP of the internet" letter.....

Anyway - a few months ago I decided to start blogging weekly. This weekly streak idea was 100% inspired by Matt Webb (the bloggers blogger). I've written 19 blog posts this year. Here's some of my faves:

A map of inquiry lays out some of my various interest areas. Specifically, attaching active questions to each interest. This is a good signpost of where I'm going (if it's possible to even know where I'm going... watch out for the kablammo chaos). I went on to explore this idea of "questions as scaffolding" more directly in Building a Digital Homestead, Bit by Brick

Electric Tables V0.1: is a prototype I made at the intersection of internet research / URLs / web crawling / comparison shopping. I love tinkering with the web, what I call "digital bricolage" and this is a perfect example.

Notes on teaching and chairs lays out some reflections on building courses, creating a syllabus, teaching and falling asleep during lectures.

Some notes on executive dashboards looks at why executives hate their dashboards, but don't do anything about it. Most of my consulting work this year (oddly) has been around building better dashboards for c-suite execs so this is relevant to my interests...

Reflecting on things I failed to get done at Google is mostly therapy if I'm honest. This one sat in my drafts for 3 years while I plucked up the courage to publish it. My time at Google was a mixed bag but maybe we can learn some things from the way I tried to get projects off the ground?

Rejecting specialization just went up yesterday and is the second-to-last chapter in my book about indie consulting! I'm really hoping to turn this body of work into a physical book before the end of the year. With a bit of editing help and a following wind I think I can do it.

Anyway, this email is too long already for a summer Friday so I'll pause here.

Maybe I'll send the next email in the fall? In the meantime - how are you? Are your orbits stable or chaos right now? Much love to you either way

Tom
#48
June 16, 2022
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[Links fixed!] The Three-Body Problem of Indie Consulting: Time, Energy and Money

[Oops, just sent a version of this email with all the links broken. Sorry! Here's the same email with the links fixed]

I've said before that being self-employed is a continual process of becoming. Holding yourself together is a balancing act between your time, energy and money.

But it's not a balancing act like a set of scales - it's a balancing act like the three-body problem. The three-body problem is a famous mathematical problem trying to figure out how three bodies with gravitational mass interact in space. It's about putting these things into orbits and trying to stay sane (here I'm talking about either the three-body problem, or an indie consulting career).

Time, energy, money.

The fiendish thing is that what appear to be stable orbits always have chaos bubbling underneath. You can watch these orbits gracefully rotate for 6, 7, 8, 9 rotations:


Until, suddenly - KABLAMMO - chaos explodes out of nowhere:

Same system, nothing changed. Just pure chaos. (Play around yourself with a visualization of your own career. Be sure to select chaos mode: three-body problem in Javascript).

Honestly, you could apply the same visualization to parenting.... Chaos, masquerading as stability.

Hi, it's me Tom Critchlow, your friendly internet weirdo / independent consultant / blogger / tinkerer / course creator. You might have signed up for this email a while ago - I don't send them very frequently. As always, unsubscribe links at the bottom.

Last time I sent out an email I was just entering unknown territory - having spent the last 7 years with 100% of my income coming from consulting, I launched the first SEO MBA course in November. 2021 ended 60/40 revenue-wise between consulting/courses.

I launched the second SEO MBA course (The Art of Client Management) a few weeks ago and 2022 has flipped - 60/40 courses/consulting.

I guess I'm in a different line of business now? My time/energy/money orbits are wildly different now. KABLAMMO - chaos.

Surfing the chaos of independent life requires a kind of optimistic, curious, playful mindset. You have to prize optionality above all else. It's why consulting has been such a powerful foundation - it's a route to "cash AND calendar" freedom.

Here's a blog post that has quietly turned out to be one of my most popular: a map for indie living. It's not THE map, but it's A map. It's the best articulation I have on why consulting is a powerful bedrock for any independent career - it's a great way to derive cash and calendar freedom while retaining optionality. Whether you're thinking of starting an independent consulting career, or if you've been doing it a while - you might dig the post.

Listen, I'm a weirdo, you know that. But I think there are two great economic engines for indies: consulting and blogging. Consulting, as a driver of time and financial freedom feels more obvious. Blogging, as "just writing on the internet" feels less obvious but it's no less powerful.

Writing on the internet is an incredible economic engine for individuals. It's a kind of force multiplier and serendipity engine. Blogging is a way to build your network, reach more people with your ideas, create connections and also stand out from the crowd. It's an unfair advantage with an activation cost of $0.

There's a reason that Stripe, a $10bn+ company, talks about blogger and walker Craig Mod in their annual "GDP of the internet" letter.....

Anyway - a few months ago I decided to start blogging weekly. This weekly streak idea was 100% inspired by Matt Webb (the bloggers blogger). I've written 19 blog posts this year. Here's some of my faves:

A map of inquiry lays out some of my various interest areas. Specifically, attaching active questions to each interest. This is a good signpost of where I'm going (if it's possible to even know where I'm going... watch out for the kablammo chaos). I went on to explore this idea of "questions as scaffolding" more directly in Building a Digital Homestead, Bit by Brick

Electric Tables V0.1: is a prototype I made at the intersection of internet research / URLs / web crawling / comparison shopping. I love tinkering with the web, what I call "digital bricolage" and this is a perfect example.

Notes on teaching and chairs lays out some reflections on building courses, creating a syllabus, teaching and falling asleep during lectures.

Some notes on executive dashboards looks at why executives hate their dashboards, but don't do anything about it. Most of my consulting work this year (oddly) has been around building better dashboards for c-suite execs so this is relevant to my interests...

Reflecting on things I failed to get done at Google is mostly therapy if I'm honest. This one sat in my drafts for 3 years while I plucked up the courage to publish it. My time at Google was a mixed bag but maybe we can learn some things from the way I tried to get projects off the ground?

Rejecting specialization just went up yesterday and is the second-to-last chapter in my book about indie consulting! I'm really hoping to turn this body of work into a physical book before the end of the year. With a bit of editing help and a following wind I think I can do it.

Anyway, this email is too long already for a summer Friday so I'll pause here.

Maybe I'll send the next email in the fall? In the meantime - how are you? Are your orbits stable or chaos right now? Much love to you either way

Tom
#49
June 16, 2022
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Journey to the end of consulting / Personal reinventions


The biggest surprise being an independent consultant is that you have to manage your own identity. I've written about this challenge before - the idea that you have to write your own narrative. There are no pay rises, no promotions, no awards, no gold watches. LinkedIn doesn't even know what to do with people who are self employed ("Congratulate Tom Critchlow on 7 years as a Freelance Strategy Consultant at tomcritchlow.com!").

The trick of course is not to rebuild the scaffolding and security of "the system" by forming a stable identity, but rather to whirl, tumble and surf on the edge of chaos - by rejecting formalized labels, by playing with your sense of self, by wearing masks, by never taking yourself too seriously.

The process of becoming is never ending.

A mockup of the cover for my book, the homepage of my website, the SEO MBA landing page. These are all pieces of the surface area for my identity - though certainly not the entirety. These are all slivers of a multi-faceted mirror.

Since I last sent out an email to this list:
  • I've crossed the 7 year mark for being an independent consultant. I wrote up a long reflection piece here: 7 years on the road. 
  • I launched the SEO MBA course - teaching business, leadership and consulting skills to SEO professionals
About 1/3 of my revenue in 2021 will be from the course - and it's clear to me that I could spend 100% of my time on the course in 2022, winding down my consulting practice.

But... is that what I want to be doing?

Some reflections from launching the course and dipping my toe in the creator economy:
  1. It's not "passive income" - I can see how I could replace my consulting revenue with course revenue but I think it would take about the same level of work.
  2. It actually requires consulting skills. The ability to negotiate deals, create contracts and structure custom training programs are all key skills that life in the consultant economy has taught me.
  3. It's very narrative driven, just like consulting - you have to find a position and label that fits not just what you feel comfortable with but what your audience can understand.
So... where to in 2022? I don't think I'm winding down my consulting work, or retiring the label of independent consultant. But with new courses and books to written.... who knows.

Maybe there's a treasure map to follow? Or faint tracks in the snow? Perhaps there is only a feeling buried in the gut.

For independents there are so many paths to follow and so few clear signposts. That's why I've been collecting yearly reflections, yearly recaps and such from independent types in this twitter thread.

Some links:
  • I've given my personal site a quick reskin. Still work in progress but check it out: tomcritchlow.com. In particular I'm trying out a new notes section hosted on Microblog for faster/looser writing and link posting. It's early days but I'm enjoying it so far.
  • In case you were worried about my focus on consulting - if anything my focus on consulting is only going deeper. I read some academic papers about consulting and this was an absolute banger: "post-bureaucratic agents of change"...!
  • This new microgrants program sounds very exciting (small new economic models!) but it's also just a great piece of writing reflecting on motivation, agency and intention: mothminds.com
  • My partner Erin has art prints and copies of her book available to ship - perfect holiday gifts for loved ones, especially little ones: Erin's Etsy Page
As ever this time of year, my favourite music mix is Deep and Crisp and Even a winter solstice mix by Pete Lawrence.

May the winds of change blow you off your feet and into new realities and new perspectives.

What do you think 2022 will change for you?

Much love,

Tom
 
#47
December 9, 2021
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The Jigsaw of Independence: Putting together an independent life without falling apart

Hey, it's me Tom Critchlow. This is my email newsletter that I send on a relaxed schedule - mostly about independent consulting with a dash of blogging for good measure. Here's my daughter putting together a jigsaw puzzle. Maybe she's trying to figure out her life too.

When we say things like "carving an independent path" or "taking the path less traveled" or "making the leap" we don't typically think about how active those expressions are. If we think about it at all we think of the herculean effort required to step out into an independent career. That first initial leap.

But remaining independent.... ah. Creating a sustainable independent career.... that's something else.

When you're free from the structures of full time 9-5 work you're forced to re-evaluate and re-assess your relationship to all kinds of things. And there's no validation or affirmation. You're forced to create your own identity (if you can believe your own BS). You're forced to create your own routines and rhythms. And this work is continually happening. There are no promotions, no career changes, no awards. There's no one to tell you what to do. Or who to be.
 
🧩

I just published my latest blog post. It's very much part 2 of the Kairos theme that I developed in my last post. We explore the inner life of being independent by examining some of the most emotionally taxing tradeoffs:
  • Am I willing to turn down this client project in order to take a vacation?
  • Can I really turn down this client project to work on my side project?
  • After no clients for two months suddenly I’ve got three clients all kicking off next week!
  • How do I find uninterrupted time for deep work when managing this client project means I have to be on-call?
The post explores the ideas of capacity, headspace, stress, energy levels and ultimately how to create a sustainable practice as an independent.

Go read it here: The Jigsaw of Independence: Putting together an independent life without falling apart
 
🧩

One of the ideas in the post is that an independent career is an assemblage of various jigsaw pieces: different types of client work, self directed projects, side hustles and more. And this means that you might need to end up taking certain projects seriously.

For me this book project has become "serious". It's a core jigsaw piece of my independent identity. So it's kind of terrifying to think that I'm nearing the end. What happens to my identity when I finish the book? Will I ever actually finish the book or will I self-sabotage in order to sustain this "book in progress" state for ever?

By my last count there's only three pieces left to write before I ship this book off to an editor.

In the background I'm continuing to experiment with the idea of generative art for the cover - where every book cover is unique. I can handle the generative art side but if you know anything about how to actually print books that way please get in touch...! So far I'm experimenting with the Lulu API but I'm not yet sold on that approach...

 
🧩

Talking of Chronos and Kairos.... We're back in Brooklyn after 18 months on the road and Roxy starts kindergarten next week. If the school schedule and calendar isn't the most rigid Chronos experience I don't know what is... Wish this poor little Kairos worker good luck in dealing.

And of course - if you wanna grab coffee (outside) in Brooklyn then holler.

 
🧩
 
In other news:
  • I accidentally tweeted the phrase "re-wilding your attention" in this thread which kicked off some lovely blog posts including this one from Clive Thompson. I've got some thoughts here that I'll save for a future post but I'm curious. How do you manage your digital attention? What would it take to re-wild your attention?
  • My 7 year indie-versary is coming up soon so I'm thinking about these "year-notes" that I write. I've started a thread here gathering together some good examples but please @-me if you're an independent consultant and have written these year-note reflections!
🧩

How do you manage to create a sustainable independent life? Any advice?

Much love,

Tom
#46
September 8, 2021
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Under a full procurement moon


Packing up the car for a life on the road, playing tetris with diapers and luggage under a full procurement moon. 


Welcome everyone who just joined the newsletter via Venkatesh winding down The Art of Gig. This is an infrequent newsletter, mostly about independent consulting from me, Tom Critchlow.

Today, three stories about procurement.
!&

Here's a fun story. Last year I did a consulting gig for one of the big 5 FAANG companies. At least on paper it was the most lucrative project I've worked on by day rate. And yet, because I was an independent contractor  they couldn't hire me directly, instead they needed to bill me through a shell company.

Nothing quite so glamorous as a cayman islands company - but rather how this works is someone (often an ex-employee) starts a company and leverages their network to become an "approved vendor" at the BigCo - all set up inside their procurement system. In my case I signed a contract with the shell company and they paid me directly but I had zero interactions with them.

The only time I interacted with them was when they accidentally forwarded me their contract, not my contract which listed both my fees and the shell company fees. Turns out the "highest day rate I've ever charged" actually had a 15% markup on top for the shell company. The checks landed in my bank account on time and that was that. A blessed procurement moon.

We don't talk about procurement enough as indie consultants but it's a space that I think is ripe for disruption and change as does Bud Caddell from org design firm Nobl:


 
!&

Rigid and kafka-esque layers of procurement are just one way that clients are bad at sourcing talent. Another way client are bad at sourcing talent is through being lazy. I've worked on three big projects so far in 2021 and each of them came via a warm intro, in each case the project closed very quickly and I don't think the client was talking to anyone else as part of the sales process.

These uncompetitive pitches are the gold dust of independent consulting: clients who are primed to work with you, and only you. This leads to good rates yes, but also great working relationships.

But as I reflect on this it strikes me that many clients are very bad at talent discovery - they underinvest in sourcing and vetting talent for projects. This excellent paper explains it a bit Superstars and Mediocrities: Market Failure in the Discovery of Talent.

Essentially - in industries where talent is revealed on the job, being "publicly observable" drives talent discovery, more or less regardless of actual talent:

"Intriguingly, industries with the highest and most skewed pay levels— entertainment and top management—tend to have largely publicly observable performance. The model suggests that this observability may be a key cause of high pay, and that fierce bidding for known top talent could indicate dramatic inefficiencies in the selection of individuals into these industries."

The idea here is that observability and known top talent drives inefficient talent discovery.
 
"The main message of this paper has been that any profession where the ability of inexperienced workers is subject to much uncertainty, and where performance on the job is to a large extent publicly observable, is a likely candidate for market failure in the discovery of talent."

Sounds a lot like independent consulting to me! Sourcing clients then is a function of taking advantage of this market failure through being observable and known.
 
!&

This is exactly what happened to me. I recently started a new training program the SEO MBA (leadership and business skills for SEO professionals) and I've been sending emails weekly-ish since it started. So far being visible has earned me 2 client projects.

I don't think this is a function of what's *in* the emails, so much as it's a function of simply being visible. Clients underinvest in talent discovery and the reminder that I exist by landing in a client's inbox is sometimes all it takes to trigger a discussion that leads to a working relationship.

This insight is essentially the same idea I explored in weak ties and strong intros about leveraging your network in smart ways to drive client intros but with a focus on the last idea: the most effective lead generation technique is not just to be visible, but to find a way to be consistently, sustainably visible.

It's not at all obvious how to do this - it makes many people uncomfortable to talk about themselves and discussing your own work is painful because it is intrinsically linked to your identity. Further, many people are uncomfortable with the idea of "marketing themselves". So perhaps it's useful to reframe this not as self promotion but rather taking advantage of the market failure of talent discovery. 
 
!&

I've been busy this year and this email list has been slow but there will be more to share soon. Notably:
  • I'm almost done with part 2 of the Chronos & Kairos consulting chapter! If you want to review the draft shoot me a note.
  • My book (The Strategic Independent - theory & practice for indie consultants) is almost done! I've sent the first test copy to be printed. I'm still a ways off "finished" but certain this will ship this year.
  • More reflective notes and thoughts from my experience teaching the first SEO MBA course.
!&
 
The procurement moon idea through this email comes from a lovely little book of poems (spells?) called a wicked pack of cards by Marcus John Henry Brown (one of the most fascinating and unique indie consultant types out there).

I hope this email finds you under a full and blessed procurement moon.
My partner Erin holding the kids up to bathe under the full procurement moon somewhere in the warm California night.
#45
May 2, 2021
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New launch: the SEO MBA

Hi, it's me Tom Critchlow - I'm an independent consultant, blogger and jazz-lover. Last week I emailed you about my book chapter, this week a new project launch.

When I first launched my consulting practice I wanted to distance myself from the SEO industry. After working at Google for two years on things like Google Glass, quantum computing and VR it felt like a step backwards to do SEO audits.

The truth is that being a pure-play SEO consultant felt limiting. However what I was really struggling with was not being senior enough and not strategic enough. As I evolved my consulting practice I managed to work with more interesting clients on more interesting projects. And because most of my clients are content businesses at heart - everything touches and informs SEO.

SEO is inherently a cross-disciplinary activity and requires working across multiple stakeholders on a wide range of projects. That's set me up well to be a consultant - helping teach me how to operate cross-functionally and how to get things done.

I need to stop pretending that SEO clients cant be interesting and SEO clients cant be strategic.

Rather than hiding and disguising my work here I think it's important to acknowledge that some of my most interesting clients have involved some portion of SEO work. Yes, there's also product development, leadership, org design and such but there's SEO too. With this new launch it pulls my personal identity back closer to the SEO world but also opens up a strong theme of education and teaching (something I care a lot about).

One thing I've spent a lot of time doing over the past few years is hiring and helping clients structure and build teams. And it's clear that there's a big talent gap in the SEO industry for senior talent that can interface with the executive layer. Which is why I'm launching a new project: the SEO MBA.
The SEO MBA is a free newsletter and (soon) an online course. Designed to teach executive presence for SEO professionals. You can read and share the full launch announcement here, but I've also copy and pasted it below in full.

For those with an SEO-interest I hope you'll sign up and help share the new project.

Much love, Tom.
 

Welcome to the SEO MBA

Hi, I’m Tom. I’ve spent the last 15 years working in SEO and digital media. I opened up the Distilled NYC office in 2011, worked at Google for a few years and have been running my own consulting business for the last 6 years.  
 
I’ve spent the last two years embedded inside some large organizations helping them restructure and build new SEO teams - and my latest gig involved hiring a VP SEO position and several senior SEO roles underneath.
 
From running a bunch of senior level interviews it became clear to me that the biggest skills gap in the industry is the ability to get things done and operate at the executive layer of an organization.
 
SEO is by nature a cross-disciplinary activity - it requires collaboration between product, technology, content, PR, marketing and more. So, it’s no surprise that the number one frustration for SEO professionals is getting things done.
“The top 5 failure causes all had something to do with SEO execution challenges.” - Aleyda Solis
And
“The average SEO at a big company has been waiting over six months for their highest priority technical change and doesn’t anticipate seeing it deployed for at least another six months” - Will Critchlow
To be an effective senior SEO professional you need some business skills. You need the ability to present ideas to the c-suite, create a compelling business case for multi-million dollar investments and work cross-functionally to gather buy-in from stakeholders.
 
I call this executive presence.
 
Executive presence is essential whether you’re working in-house, agency side or freelance. Unfortunately, learning executive presence is hard - it’s a tacit set of skills that are best learned from observation, imitation and practice.
 
That’s why I’m launching not only this newsletter but also a hands-on online course - to provide an environment for learning and growth that can actually teach you some of these skills.
 
There are plenty of people in the industry who are knowledgeable SEOs, well versed in the technical specifics, data analysis, algorithm updates and ranking signals. While interviewing senior SEOs I spoke to a lot of people who know more than I do about some of the technical aspects of how SEO works.
 
Unfortunately, technical expertise doesn’t matter if you can’t  operate at the executive layer of an organization. Too many SEOs lack the ability to create a compelling vision, tell a persuasive story, gather buy-in across the organization or work with other departments.
 
So, here’s the summary:
  • I'm launching the SEO MBA - a free newsletter focused on the business & leadership skills necessary for SEOs to succeed at the executive level.
  • There’s going to be very little technical SEO advice. Instead I’m going to focus on helping you become a more confident and effective executive-level professional.
  • In addition to the newsletter (which is free) I’m developing some online training programs to teach executive presence. Sign up for updates and more info.
Sound like your jam? Sign up here.
 

What are we going to talk about?

Here’s what I’m planning to write about:
 

SEO x Business

Operating at the executive layer of a business requires understanding some of the fundamentals of business, and how businesses operate. We’ll explore building revenue forecasts and models, estimating project impacts and creating compelling narratives for your work.
 

Consulting Skills for Getting Things Done 

I’ve spent the last 6 years as an independent consultant and study consulting skills as a kind of weird hobby (I’m even writing a book about it…). The heart of consulting skills is how to be effective at getting things done.
 
From creating executive ready presentations to building a business case, consulting skills can help you align stakeholders, pitch projects and gain buy-in and resources for your work. 
 

SEO Careers

Where do you go beyond SEO Director? There are very few VP SEO positions - and honestly that’s as it should be (more on that in a future email). So how do you advance your career? What skills are important? How do you position yourself as a senior SEO? Are there things we can learn from looking at some example career paths?

Q&A

I’m open to reader suggestions and want to keep the advice grounded and relevant. So if you have a question you’d like me to address drop me a note. Some things that people have asked me recently:
 
  • How do I make my agency the “McKinsey of SEO”?
  • How do I actually convince this organization to implement my SEO recommendations?
  • How do I get a company to invest millions of dollars into SEO initiatives?
  • How do I structure an SEO team for success?
  • How do you effectively manage an SEO team?

Yes, there’s a course coming soon

This newsletter is free. I’m also in the process of building out a hands-on course to teach executive presence that is designed to provide senior skills for SEO professionals to be more effective at business strategy and management, and ultimately to make change happen either internally or with your clients
 
Sign up and stay tuned.
 
Much love,
 
Tom
#44
February 1, 2021
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What's the time signature of your consulting practice?

Orientation: I'm Tom Critchlow and this is my newsletter where I talk about independent consulting, blogging, content stuff and other hijinks. You likely signed up on my (bright green) website: tomcritchlow.com.

When you have small kids you tend to celebrate New Years Eve at... well, some time before midnight! If you live on the east coast 7pm ET is midnight in the UK - a perfect time to watch Big Ben chime midnight and see the fireworks on YouTube in real time with the kids.

Turns out deadlines aren't as important as you think they are.

This is a valuable lesson for consultants of all stripes - but especially so for indie consultants. Juggling multiple clients at once can be psychologically taxing and draining. You're constantly feeling like you're signed up for too much work and you're constantly trying to schedule meetings across multiple organizations. Burn out is a real danger.

Turns out deliverables aren't as important as you think they are either.

The key is to seek out the most effective valuable work at all times - and provide smaller, faster pieces of work instead of scheduled deliverables with deadlines.

This is about rejecting the Chronos time of full time work and embracing the Kairos time of independent work. It's about navigating by narrative time, not clock time.

Of course - there's nuance to this. And you certainly can't ignore deadlines and deliverables at the beginning of a client engagement.

All of that and more in the next chapter of my book: The Consultant Out of Time


Recommended listening for the piece - the new Time OutTakes from Dave Brubeck. This new rendition of Time Out is just electrifying.

⏳⏱️⏳

Some Links
  • Data visualization and the modern imagination from Stanford. This section on time is especially relevant for thinking about new ideas about time.
  • Fools and their time metaphors from Aaron Z. Lewis. Wonderful.
  • Towards the Orthogonal Technology Lab, v0.1 from Matt Webb. Lovely musings on building some kind of modern research lab. I know a bunch of independents are thinking along these lines right now. The big challenge of course is the business model... How to fund such an enterprise? Pair with Reflections on 2020 as an independent researcher from Andy Matuschak.
  • In defense of disorder: on career, creativity, and professionalism from Chia is a magnificent, passionate piece on creating for and with communities. Stay weird!
  • Field Notes: 2020 by Vicky Gu - lovely reflections on her first year of independent consulting work (love the squishy illustrations!)
What's your time signature? How do you deal with feeling overwhelmed as an independent? I wanna hear from you!

I'll be back in your inboxes next week launching a brand new project - something entirely different... Stay tuned!

Much love,

Tom

 
#43
January 25, 2021
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From Independence to Inter-dependence

Hiking with my daughter in the deserts of Arizona
 
Greetings: it's me your friendly blogging weirdo and oddball Tom Critchlow. These emails are sent on a relaxed schedule and tend to peel back the curtain on my process of independent consulting, blogging with a sprinkling of occasional media theory.

I've spent the last month in Arizona - hiking around the alien landscape marveling at the Saguaro cactus 🌵. The desert is a hostile environment but life finds a way, even if it seems strange to a lad raised in Yorkshire, England. Learning about the the Saguaro cactus I found out that it often grows in the shelter of a palo verde tree - where it spends its early life sheltered by a "nurse tree". Eventually of course the cactus grows and the nurse tree is overwhelmed and doesn't survive.

We are all dependent on systems and networks and I've found myself lately ruminating on these ideas here in the desert. We're surrounded by networks visible and invisible. When I quit my job in 2014 and went out on my own I strongly identified as an independent - as being free and unshackled from the constraints of being employed by a single company. Being independent is a disorienting feeling - I've compared it before to being on a permanent road trip. Freeing and alienating at the same time. Constantly traveling from place to place with no fixed home.

But lately I've been reflecting on what it means to build a sustainable independent practice - reframing immediate goals of chasing client work and landing clients to finding balance and sustainability. What pacing can I sustain? What rhythms provide the right structure? Which networks are nourishing? What systems am I reliant on? Where am I creating meaning in my work?

At first these ideas began unconsciously - a vague feeling somewhere out there - but lately have become more urgent and more deliberate.

In 2020 I've done more collaborations with other independent folks than ever before. None of this has been pre-planned or formalized, just a natural partnership at the right time and place. Also this year I started a discord server for independent consultants that has become a delightful intimate space for discussion and reflection.

And there are other meaningful networks I'm part of - the Other Internet squad, the Yak Collective, Sunday Dinner, dad twitter.

Like a new sense coming alive I'm feeling the texture and the material of these networks more keenly than ever before.


This idea of sustainable independence and moving from independence to interdependence has been popping up a lot. Two pieces recently:

1) I wrote up my annual reflections on being out on the road: 6 years on the road.

2) I published the next chapter of my book: Weak Ties & Strong Intros.

Meanwhile, this tweet blew up:

People seemed to really like the idea of a unique book cover for every book and the art itself. If I use a Shopify/Lulu integration for selling the book (which is what I'm leaning towards) I think I have just enough technical competence to pull off a unique book cover for every book sold....

The image I'm using is a mathematical concept called a strange attractor and I I like this direction for the book. There's a through-line emerging in the book around three key ideas:
  1. Every independent consultant is unique and weird. Everyone finds their own path and I want my book to be a guide for finding your own path - not following mine.
  2. The strange attractor is a chaotic map - an unpredictable system. And there's an idea that being an independent is to be an actor in the middle of fluctuating unpredictable networks.
  3. There's a fluid grace and lightness needed - you need a Yes! And.... attitude and the ability to think on your feet.
That's why these book covers speak to me - they imply all three of these ideas. They imply uniqueness, interdependence and lightness all at once. But I'm still toying with them and will likely still hire a designer at some point (interdependence!) to clean up and refine them.

🌵💫🌵

Much love. What networks and systems are you a part of? Can you feel them around you?
#42
December 9, 2020
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The Power of Networked Writing for Personal Reinvention


Hey, it's me Tom Critchlow your resident business magician. Occasional blogger, frequent idiot and forever fool. You probably signed up on my bright green website, or because you read one of my essays about independent consulting. Unsub anytime. 

Almost exactly 4 years ago I started this tinyletter. There were 6 subscribers for my first issue (read that here) and 8 subscribers for the second. I was up to 73 subscribers when I first emailed about my post the consultant's grain (read it here) which launched the book writing project I've been on these last few years.

Networked Writing is an Unfair Advantage that email went out in 2018 to 110 subscribers and remains true today.

Today we just crossed 1,000 subscribers.

Thank you and much love to all of you ❤️. I've replied to every single response - so as ever: email me. Today's prompt:

What question is alive for you right now? Hit reply.

But enough with the archives.... Some new stuff:

Permissionless Identities

Very much related to the power of networked writing - I wrote an issue of Little Futures exploring the power of writing as a driving force to rewrite your own identity and career. Relevant for independents and full-timers alike:

Permissionless Identities

(I'm having a lot of fun with Little Futures and am increasingly "all in" on the idea of inquiry over insight)
 

Why Voice is so important for Independent Consultants

I was a guest recently on the Hundreds of Ways podcast and we had a lively conversation that revolved around the power of "thinking in public" and in particular the value in creating a distinctive voice and style:

Listen to the episode here
 

The Economic Value of Real-time Chat Spaces

I've had more collaborations in 2020 than any other year in my consulting career. I wrote up some notes on why that might be and how transformative "the DMs" are to indie collaborations. So much independent consulting work is "just-in-time" and so real-time chat availability (slack, twitter DMs, discord etc) become crucial to forming these collabs.

The Economic Power of Real-time Chat Spaces

(as ever - if you identify as an independent consultant / freelancer / weirdo then ping me for an invite to the !& discord group)

Much love and thank you, here's to the next 4 years of whatever this is.

Tom x

PS - I've been really digging Sylvan Esso right now. They have a new album out tomorrow. For now: put this tuba in your ears.
#41
September 23, 2020
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